Contact Build a Candle

Contact Us | Build A Candle – Handmade & Custom Candles UK

We’d love to hear from you! At Build A Candle, we specialise in handmade candles, custom scented candles, and personalised gifts across the UK. Whether you have a question, need help with an order, or want to create your own custom candle, our team is here to help.

We pride ourselves on friendly, fast customer service and helping bring your candle ideas to life.


📧 Email Build A Candle

For all enquiries, including custom candle orders, product questions, wholesale requests, or support, please contact us at:

Buildacandle1@gmail.com

Our team responds within 1–2 business days, Monday to Friday (9am–5pm GMT).


💬 How We Can Help

At Build A Candle UK, we’re here to help with:

  • Custom scented candle orders
  • Personalised candle gifts
  • Product information & recommendations
  • Shipping & delivery questions
  • Order support & general enquiries

We’re happy to help.


❓ FAQs – Build A Candle

Before contacting us, you may find your answer in our FAQs section. We cover common questions about:

  • Handmade candle orders
  • Customisation options (scent & colour)
  • Delivery times & shipping
  • About Replacements

If you still need help, our support team is always just an email away.


📝 Contact Form

Prefer to message us directly? Use the contact form below and our Build A Candle team will get back to you as soon as possible.

Please include as much detail as possible so we can bring your vision to life.


💖 Build A Candle Customer Care

At Build A Candle, every customer matters. Whether you're ordering a personalised candle gift or exploring our handmade collections, we’re here to make your experience smooth, personal, and enjoyable from start to finish.

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